Full Cycle Gardening, Inc. would like all of our customers to be happy with every product that they purchase from us. To that end, we are committed to providing you with the highest quality products. However, we understand that there may come a time when you would like to return an item. In order to accommodate that possibility, we have established some guidelines regarding what can be returned and what to expect in this process. Please take a minute to read through our Return Policy and feel free to contact us via email or telephone if you have any questions or need any clarification.
- You may return your unused, unopened items within 30 days of the purchase date (or delivery date) for a refund of the purchase price of that item (excluding any shipping costs). Returned items must be accompanied by the original packing slip. Opened items may not be returned.
- We will refund the price of the item being returned plus applicable sales taxes according to your original method of payment within five business days. The cost of shipping is non-refundable.
- If the item being returned is defective or if the incorrect item was shipped as a result of our mistake, we will provide a full refund, including the costs of shipping.
- You must contact us within 48 hours if a shipment arrives containing damaged or missing items in order for the return policy to be effective.
- When shipping a return, we advise you to insure the shipment against loss or damage and obtain a tracking number. We will not provide a refund or exchange if the merchandise is not returned.